People hang out in the park

Parks & Recreation

Refund Policy

We hope everything is perfect with your recreation program registration. But if you need to cancel, we do have a few things you should know:

  • All refund requests must be made a minimum of 7 days prior to the start of the program.
  • Specialty programs may require additional advance notice for refund requests.
  • Refunds requests made for extenuating circumstances, with less than 7 days notice, will be considered on a case by case basis.
  • Any refund issued after the program has begun will be on a prorated basis and will be subject to a $5 processing fee.
  • Full or prorated refunds will be issued for programs cancelled by the recreation department.
  • Passes are non refundable and non transferable.
  • Equipment and supply costs are non refundable.
  • Refunds will take approximately 15 days to receive.