Check out what’s
Trending
Where is the road work?
Parks & Recreation
Refund Policy
How Do I?
If you aren’t sure where to look for specific information on our website, please search here using keywords to learn anything from what day trash pick-up is, how to license your pet or plan a block party to how to volunteer in the community or start a business here.
We hope everything is perfect with your recreation program registration. But if you need to cancel, we do have a few things you should know:
- All refund requests must be made a minimum of 7 days prior to the start of the program.
- Specialty programs may require additional advance notice for refund requests.
- Refunds requests made for extenuating circumstances, with less than 7 days notice, will be considered on a case by case basis.
- Any refund issued after the program has begun will be on a prorated basis and will be subject to a $5 processing fee.
- Full or prorated refunds will be issued for programs cancelled by the recreation department.
- Passes are non refundable and non transferable.
- Equipment and supply costs are non refundable.
- Refunds will take approximately 15 days to receive.
