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Residents

Complaints

We want you to feel at home in Mt. Lebanon.

But we know sometimes, little things can get on your nerves. We like to think that we can fix most things by talking through it and providing information. Here are some of the most common situations we hear:

Noise

While Mt. Lebanon does not have a noise ordinance per se, our codes do address two situations that seem to draw the most complaints:

Barking dogs

§1001 – Noise Disturbance. It shall be illegal within the Municipality for any person to own, possess or control any dog which barks, yelps, howls or makes other similar offensive noise continuously or repeatedly for a period of at least fifteen (15) minutes regardless of whether the dog is physically situated in or upon private property. Such noise shall be considered a nuisance and shall be illegal provided that the exception set forth in §1002 does not apply.

§1002 – Exception. Barking or other noises made by a dog in response to a person who is trespassing upon private property in or upon which the dog is lawfully situated.

§1003 – Enforcement. The duty of administering and enforcing the provisions of this Ordinance is hereby conferred upon the Municipal Police Department, or upon such other person as may be designated by the manager.

§1004 – Warnings. Any person who shall violate any provision of this Ordinance shall upon the first offense, be given a written warning notice by personal service or by certified mail, return receipt requested. Such notice shall inform such person that he/she is in violation of this Ordinance and subject to the penalties described. It shall be a condition precedent to any enforcement action for penalties or fines, to show that within the previous twelve (12) month period a written warning was served upon or sent to the person owning and/or possessing the dog

Loud construction

Hours and Conditions of Work
§301 All public and private exterior construction demolition and grading work shall be performed between the hours of 7:00 a.m. and 7:00 p.m., Monday through Saturday, unless the Permittee obtains written consent from the Manager or his/her agent to do the work at an earlier or later hour. Such permission shall be granted only in the case of an Emergency or in the event the work authorized by the permit is to be performed in traffic-congested areas.
§302 In granting any permit, the Manager may attach such other conditions thereto as may be
reasonably necessary to prevent damage to public or private property or to prevent the
operation from being conducted in a manner hazardous to life or property or in a manner
likely to create a public nuisance, including without limitation, the following:
302.1 limitations on the period of the year in which the work may be performed;
302.2 restrictions as to the size, weight, and type of equipment;
302.3 designation of routes upon which materials may be transported;
302.4 designation of the place and manner of disposal of excavated materials;
302.5 requirements as to the control of dust, the cleaning of Streets, the prevention of
noise, and other results offensive or injurious to the neighborhood, the general
public, or any portion thereof; and
302.6 regulations as to the use of Streets in the course of the work.
§103 The use of a mechanical device for the breaking of pavement, such as a hydra-hammer or
headache ball, will be permitted only under special written permission of the Manager.

For both types of complaints, you will need to call 911 and someone will be sent to check.

Disagreements with neighbors

We hate when it happens but sometimes, we just come to an impasse with our neighbors. Before things get out of hand. the Mt. Lebanon Civic Engagement Board offers voluntary, free dispute resolution services, including mediation with trained mediators. Find out about it here.

Safety concerns

A tree down across the street? Ice spot in the road causing a danger? Any type of safety concern where you need a human being to respond necessitates a call to 9-1-1. You will NOT be diverting resources from emergencies; your call will be triaged.

Other issues

You can voice other concerns, such as a street light that need to be changed or potholes that need to be repaired, in your myLebo account.