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The Municipality of Mt. Lebanon is notifying the community of a nationwide cyberattack targeting the OnSolve CodeRED emergency notification system cloud-based database.

According to OnSolve, the vendor, community members and residents who are signed up for CodeRed notifications via the LeboEmergency service are highly encouraged to change/update their passwords for other personal or business accounts if they used the same password as they did to make the emergency notification system account.

According to OnSolve, an organized cybercriminal group has claimed responsibility for this attack on the CodeRED platform. OnSolve believes that data associated with the platform was removed from their systems and the data appears to have been published online.

It appears that the impacted dataset may contain contact information of OnSolve CodeRED users, including: name, address, email address, phone numbers, and/or associated passwords used to create user profiles for alerts. If you have used the same password for any other personal or business accounts, you should immediately change those passwords. CodeRED has decommissioned the breached platform and is moving all customers to the new CodeRED by Crisis24 system, which was not impacted by the attack and has undergone additional security testing.

The CodeRED emergency notification system is a voluntary program where residents can sign up to receive emergency alerts affecting the municipality, such as active shooter, chemical leak, train derailment or missing at-risk persons.

CodeRED is NOT related to the Emergency Alert System (EAS), which is the federal government-managed emergency notifications system. It should also not be confused with LeboALERT, Mt. Lebanon’s non-emergency, opt-in database used for updates such as road closures, community events, trash collection delays and similar information.

Updates will be posted as they become available. Thank you for your patience and understanding.