Mt. Lebanon reviewed the January 6 snow and ice event and we are making changes to staffing procedure to better prepare for inclement weather.
By way of background, Mt. Lebanon public works crew shifts run from 7 a.m. to 3:30 p.m., Monday through Friday. When snow events happen outside of those hours, our on-duty police call out public works staff to begin treatment, allowing work to start within 30 minutes of the call.
Last evening’s snowfall came during rush hour, with intense snow and icing. Public works called in crews at 5:50 p.m. However, police quickly had reports of multiple accidents, which slowed the entire grid, including the plows. Some plows also were diverted from their regular routes to clear areas where accidents had happened, slowing response on some of our traditionally first-plowed areas.
Going forward, to provide a quicker response, when a snow event is predicted after regularly staffed hours, Mt. Lebanon will call in a crew one hour before the snowfall is forecasted to start. For non-forecasted events, we will continue to call in crews based on police feedback.
Although each snowfall is unique, we continuously strive to improve service delivery and adapt to changing needs. The new procedure will be in place for the remainder of this season, after which staff will analyze the value and effectiveness of the change.
For more info on our snow and ice procedures check out: http://www.mtlebanon.org/3451/Snow-Ice